We are thrilled to announce a significant milestone in our commitment to providing you with the best web hosting services and ensuring your data privacy and security. ISPrime has been officially approved for the Data Privacy Framework (DPF), a robust framework that empowers our customers to effortlessly comply with the stringent European Union ... Read More »
In response to the prevailing high-interest rate environment, we want to inform our valued customers about an upcoming change to our late fee policy. Beginning November 1st, we will be adjusting our late fees to 15% of the outstanding balance. This change is necessary to adapt to the financial landscape and maintain the stability of our services. Read More »
ISPrime is proud to announce the release of our updated privacy policy, aimed at bolstering transparency and reinforcing our commitment to the responsible handling and secure storage of your personal information.
Your privacy and data security remain our top priorities.
https://www.isprime.com/legal/privacy.html
Starting March 1st, 2023, a 3% processing fee will be applied to all credit card transactions.
In order to stay competitive in the marketplace, we have decided to implement this fee to keep prices in line with industry standards.
Another network (Telstra) has hijacked ISPRIME's (and multiple other network's) IP range. We have implemented a workaround and are awaiting a response from Telstra -- as we continue to monitor routes. We will be giving a more complete update once things are fully resolved on their side. ** 9/30 Update - We've confirmed Telstra is no longer ... Read More »
Dear Customer, Starting August 1st 2020, the cost per IPv4 IP assignment will increase to $3/month per IP. We held back raising IP rates as long as we could, in order to keep costs low for our customers. Due to high-demand and low supply, a $1/IP pricing model is no longer sustainable. Most hosts have raised pricing already, as high as ... Read More »
Thank you very much for choosing ISPRIME as your web-hosting partner! We appreciate your business and would like to welcome you to our new & improved customer portal. Here you will find access to your billing, server and service data... as well as a new ticket and chat experience. We ask you to share with us your feedback at any time, be ... Read More »
